Best practices for using Internet Explorer:
Click Tools/Internet Options. A small window will pop up
Click the "Settings" tab in the middle right of the new window
Click the first button "Every time"
Click Okay to return to the Options window
Click on "Delete File" next to the "Settings" button. This clears out website data already stored in your machine
Click Okay to confirm file deletion
Click Okay to close the Options window
At this point, you will need to close the browser window and re-open it. This will "reset" the browser and assure you that the new settings are effective and that only new data is processed
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